My family has two dogs, both of whom are rescues and sweet beyond belief. One day recently I arrived home from work to find that one had obtained an injury sometime during the day, and it was soon clear that he needed emergency care. My wife and I prepared ourselves for a visit to the area's after-hours emergency vet. She called up our regular vet, at Memphis Animal Clinic, hoping to still catch someone but not expecting to as it was closing time. Very soon after calling, though, she and I were surprised to hear Dr. Stephen Tower answer the phone. He told her to come right away and they worked on our dog as if it was the only dog that mattered. Dr. Tower and his techs remained there for over an hour after closing, making absolutely sure that our dog was going to recover with a minimum of both discomfort and chance of infection. A few days later, he personally checked and gave our dog a clean bill of health!
Now, what separates Dr. Tower from the rest is not that he made sure his patient recovered under his watch or that he stayed over past closing time. It is his total compassion for the animals that he treats, as well as his ability to remember every animal and their humans' stories. He remembers the personal preferences of my wife and I and knows that some methods of treatment are better for us than others due to a number of factors, one being that we have a 14-month-old daughter! He is as patient, observant and comprehensive during a routine vaccination visit as he is during an urgent-care situation. He shows great empathy with his patients; if they are in pain then he is in pain, if they are feeling better then he visibly perks up. He also has cultivated a fine group of technicians and support staff, and his newer associate, Dr. Field is knowledgeable, caring and enthusiastic and we are excited for her to help our pets in the future!
Memphis has numerous fine veterinarians but we are lucky to have found such a wonderful clinic and its doctors.
